Open positions for customer service advisors

As a service advisor, you will have the opportunity to serve our customers and sell waste management and recycling services electronically and over the phone. In this role, you will actively collaborate with the rest of the customer service team and service production.

Alternatively, as a service advisor, you can serve property maintenance residents electronically or over the phone. In this case, you will work closely with the rest of the team, our property caretakers, and technicians.

As a senior service advisor, you will be in a similar daily role as a service advisor, but in addition, you can act as a close support and tutor for new colleagues in their daily tasks, where you are already an advanced expert.

As a service coordinator, you are responsible for the daily workload and supervision of a designated team, in collaboration with the service manager and team leader. You act as a support for service advisors in challenging situations, which requires in-depth knowledge of the operations. You identify resource needs related to documentation and provide support for service advisors in challenging situations, which requires in-depth knowledge of the operations.

You manage the core tasks of the team and spend part of your working time on daily service advisor tasks. In addition, you are involved in the orientation and training of service advisors.

You will have the role of a service expert and be responsible for the development and support tasks of a designated team. You will have in-depth knowledge of certain areas of our operations that require deep expertise, and you will act as the team's contact person towards sales and production. You will identify everyday development and improvement targets, plan and implement them independently.

You will also conduct investigations related to various assignments. You will be responsible for orientations, and in change situations, you will act as a messenger but also as an example for others. In addition, you will participate in daily service advisor tasks for part of your working time.

As a Sales support service advisor, you will be responsible for maintaining customer and contract information and providing service advice, working closely with sales, service production, and billing. You will ensure that billing information is generated correctly and you are always ready to solve various everyday situations. You will also have the opportunity to use various systems to support your work.

As a Sales support service specialist, you will take care of various customer-related tasks from planning to implementation. You master the daily tasks of a service advisor like your own, so you will also train and mentor other team members. In addition to the daily tasks of a service advisor, you will also have the opportunity to conduct more extensive investigations or update customer-specific instructions.

As an Invoicer, your main task is to take care of daily invoicing together with the rest of the team using the IFS system. In addition to invoicing, you will be responsible for maintaining customer information, handling billing complaints, and other tasks to support invoicing. You will also actively collaborate with service production. This job is suitable for finance college students.