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Customer service for business customers

Our customer service assists you with all matters related to L&T's services nationwide.

Chat with us

Chat is the best channel for handling quick inquiries and orders! You can use the chat around the clock. Our customer service team is available on chat during office hours.

Open chat by clicking the icon on bottom right corner.

Call us

For urgent matters, we recommend contacting us by telephone. You can reach our phone customer service on weekdays from 7 AM to 5 PM. At other times, your call will automatically be transferred to our emergency service.

Digital channels for waste management business customers


Oma L&T

In the Oma L&T service, you can:

  • track the collection schedule and see potential exceptions
  • make changes to the service and request quotes for new services
  • easily interact with customer service chat


In the Raksanappi service, you can:

  • order deliveries, emptyings, relocations, and pickups of waste containers
  • check upcoming orders and their times
  • check sorting instructions and plans for the construction site, as well as electronic transfer documents


In the Ympäristönetti service, you can:

  • check waste quantities, recycling rates, and costs
  • obtain the statutory waste ledger, which you can also download for yourself
  • monitor the environmental impacts of waste management and compare them to industry averages

Business customers service number

Customer service for business customers

For urgent matters, we recommend contacting us by phone.

For non-urgent matters, we recommend using our electronic services, which are available 24/7.

Customer service does not handle billing matters - for billing issues, please contact our billing department.

Opening hours

Opening hours
Mo-Fr 7-17.00
Closed hours
At other times, your call will be automatically transferred to our emergency service.

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The cost of the call is your mobile or local network rate for your subscription, including the time spent in the queue.

When calling from abroad, the price is the same as the cost of a call to Finland.