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Whistleblowing channel

At L&T, we respect our work community and our partners. Our goal is for our operations to be as open, transparent and fair as possible. In order to ensure good business practices, we want to actively address deviations and violations related to us.

Ulkoilija metsässä
Ulkoilija metsässä

We want to act right

Through the whistleblowing channel, L&T employees, customers, suppliers and other stakeholders that are important to us can report suspected misconduct related to our operations, such as violations of legislation or L&T's Code of Conduct.

This allows us to address them as early as possible and develop our operations to become more sustainable. Below you can find more detailed information about making a whistleblower report.

More information about submitting a report

We recommend that you familiarize yourself with the instructions before submitting a report. This way you ensure that your report is processed as quickly as possible.

Siivooja poseeraa
Siivooja poseeraa

What can I report in the Whistleblowing channel?

You can file a report on any suspected abuse related to L&T's operations. Please note that the matters mentioned below should be reported to the following parties in order to ensure that they are processed as quickly as possible:

  • Customer feedback and complaints: feedback channels on www-pages.
  • Data security breaches and their suspicions: data protection[at]

In employment and personnel matters, notifications are generally made to one's supervisor, the supervisor's supervisor, or the group's personnel administration representative. If this does not seem possible, the report can be made through the reporting channel.

How do I make a report?

You can submit a report through the Whistleblowing web service. A report can be made anonymously or with a name. Leaving the name and contact information helps in a more effective investigation of suspected abuse and promotes the realization of legal protection for the persons involved in the investigation.

If you want to discuss the matter over the phone or wish to meet in person, please mention it when making a report, and we will contact you. The notification channel service is provided by an external partner, and the notification procedure is encrypted and protected with a password. When you make a report, please remember to write down the ID and password for your report for possible future contact.

You can monitor the processing of the report and receive messages by logging into the service with your username and password via the "Make a report" button. Intentionally making a false report is not allowed.

How is the confidentiality of the report ensured?

We process all reports confidentially and ensure that no harm is caused to anyone filing a report in good faith.
Reports will be processed by L&T's internal auditor and Legal Affairs. The investigation may require other specialists on a case-by-case basis and those involved in the processing are bound by the obligation of secrecy.

The information submitted in the report is subject to the data protection legislation in force at any given time. For example, involved parties have the right to access data concerning themselves and to request the inspection of personal data. More information on the processing of personal data in the whistleblowing channel can be found in the privacy statement of the whistleblowing channel register.

All personal data contained in the reports will be deleted when it is no longer needed for the actions taken in response to the report. Usually, deletion occurs three months after the end of the investigation. Whistleblower reports may be retained for a maximum of five years from the date of the report, unless the retention of the data is necessary for a longer period, for example due to an ongoing investigation by the authorities or in order to safeguard the rights of the person related to the report.

When can I expect a response to my report?

We take all reports to the whistleblowing channel very seriously. The receipt of the report shall be confirmed to the sender within seven days of the report being submitted. In addition, the whistleblower will be informed, no later than three months after the report has been received, of the actions that have been taken in response to the report.

You can read the response by logging into the Whistleblowing channel again with your username and password you received when submitting the report.


Report suspected abuse

Do you want to report an action or suspicion against L&T's instructions? Go to the form from the link below. Please make sure that you have familiarized yourself with the instructions for making a report before making the report.